At Classic Motors, we understand the importance of reliable and prompt road side assistance when faced with a vehicle breakdown. And, that is why we have partnered with TVS Auto Assist (India) Limited to provide comprehensive 24x7 roadside assistance services. With our extensive network, prompt response times, and dedicated ASPs, you can have peace of mind knowing that help is just a phone call away.
Whether you are traveling within city limits or exploring remote areas, our dedicated team of professionals is committed to providing you with the assistance you need at all times. Choose our 24x7 On Road Assistance program and experience a worry-free journey every time you hit the road!
Our road side assistance network is spread across the length and breadth of the country, covering major cities, highways, and even hilly terrains. Whether you find yourself stranded in a bustling city or exploring remote areas, our assistance services are just a phone call away. With our strong collaboration with TVS Auto Assist, we guarantee a reliable and efficient response to your distress call.
In case of a mechanical or electrical breakdown or a traffic accident, simply reach out to our dedicated helpline number: 1800 209 8282. Our team will swiftly track your location and ensure that the nearest Authorized Service Provider (ASP) reaches you promptly to address the issue. If the problem cannot be resolved on-site, they will arrange for towing to the nearest Tata Authorized workshop for dedicated Tata road side assistance. Rest assured, we prioritize your safety and aim to minimize any inconvenience caused like no other.
We understand that time is of the essence during a breakdown. Our ASPs strive to reach you as quickly as possible, depending on your location and the prevailing conditions. Here is an overview of the indicative response time:
- Within City Limits: 60 Minutes
- Ghat Roads and Other Places: 120 Minutes
Please note that the response time may vary based on factors such as location, terrain, traffic density, and time of the day.
If your vehicle is still within the warranty period, you are eligible for our complimentary Mechanical Breakdown Assistance service. This service ensures that you receive the necessary support as long as your vehicle is covered under warranty. Terms and conditions apply.
For customers outside the warranty period, we offer a 24x7 On Road Assistance policy that can be purchased from any of our Tata Authorized dealer workshops or service centers. This program provides peace of mind and ensures that you are covered in case of any roadside emergencies.
We also offer a specialized Women Assistance Program designed to provide additional support and special assistance to women drivers. Please refer to the specific details of this program on our website.
Before registering and availing our services, we kindly request you to carefully read and understand the terms and conditions associated with our Woman Assist Program. This program aims to provide special assistance to Indian women drivers meeting specific eligibility criteria, including possessing a valid driving license, vehicle documents, and being sober. The Woman Assist Program offers a range of services and benefits tailored to ensure the safety and convenience of our female customers.
In critical situations that require immediate attention, our Emergency Roadside Assistance service is there to provide you with swift and reliable support. At Classic Motors, we understand that emergencies can happen unexpectedly, and having access to prompt assistance can make all the difference. Our dedicated team, in collaboration with TVS Auto Assist, is ready to handle emergency scenarios efficiently and ensure your safety.
When faced with an emergency on the road, simply reach out to our helpline number - 1800 209 8282, and our trained professionals will take immediate action to assist you. Here is how our Emergency Roadside Assistance service can benefit you:
1. Immediate Response: When you find yourself in an emergency situation, we prioritize your call and mobilize our nearest Authorized Service Provider (ASP) to reach you as quickly as possible. We understand the urgency of the situation and strive to minimize your waiting time.
2. Expert Assistance: Our ASPs are experienced professionals who possess the knowledge and expertise to handle emergency situations effectively. They are equipped with the necessary tools and equipment to provide the required support on the spot.
3. Reliable Network: With our extensive network coverage, we ensure that our Emergency Roadside Assistance service is available across cities, highways, and remote areas. No matter where you find yourself in an emergency, we strive to reach you promptly and provide the necessary support.
Remember, in an emergency, it is crucial to stay calm and contact our helpline immediately. Our trained professionals will guide you through the necessary steps and ensure that help is on the way!
